At VitalFitBoost, we aim to ensure your satisfaction with every purchase. If you’re not completely happy with your order, our Return and Refund Policy is here to guide you through the process. Please read the following details carefully to understand how returns and refunds are handled.
Returns and Refunds Eligibility
We accept returns for unused and unopened products within 30 days of delivery. Items must be in their original packaging and in the same condition as when they were delivered. To start a return, please contact our customer service team at support@vitalfitboost.com with your order number and details about the issue.
How to Request a Refund
Once your return is approved, you’ll receive instructions on where to send the product. Upon receiving and inspecting the returned item, we will process your refund within 7–10 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable, and you are responsible for return shipping fees unless the return is due to a mistake on our part (e.g., wrong item shipped or damaged product).
Non-Refundable Cases
Refunds cannot be issued for:
- Products that have been opened, used, or tampered with.
- Items returned more than 30 days after delivery.
- Orders with incomplete or missing proof of purchase.
- Clearance or final sale items, as indicated on the product page.
Damaged or Defective Items
If your order arrives damaged or defective, please notify us within 7 days of delivery. Send a clear photo of the damaged item and packaging to our customer service team. We will work with you to arrange a replacement or refund promptly.
Your satisfaction is important to us, and we’re here to help. If you have any questions about our Return and Refund Policy, please contact us at support@vitalfitboost.com. Thank you for choosing VitalFitBoost!